Quick and simple solutions for troubleshooting VNeID login issues on the website

In addition to the VNeID application on the phone, users can also use their digital identity accounts to log in on the web browser on their computer. However, not everyone knows how to use it, so the case of not being able to log in VNeID on the web is being questioned by many people.

To be able to log in VNeID on the web platform, users need to activate the feature for the web version. The tutorial below is performed on an iPhone phone, Android users can also perform similar steps.

How to handle when unable to log in VNeID on the web

Step 1: You proceed to access the VNeID application on your phone and log in to your digital identity account.

How to handle when unable to log in VNeID on the web 1

Step 2: Then at the main interface, you select the Personal section on the toolbar > In the Account section, you select Login settings.

How to handle when unable to log in VNeID on the web 2

Step 3: At this point, you will see 2 options: Login with face and Login on the website, you slide to enable the Login on the website feature.

How to handle when unable to log in VNeID on the web 3

After that, you can access the VNeID website on the browser and proceed to log in and use as normal.

Hopefully with the above instructions, you will successfully activate the login feature on the website as well as not encounter this situation again. If you have any questions, don’t forget to leave a comment below for clarification.

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